Updates as to store closures and disruptions to deliveries will be posted here.
Our Highbridge Home
We are delighted to announce that we are now able to open the shop on an appointment only basis. To arrange an appointment please call us on 01278 557755 on Monday-Friday between 9:30am - 6pm
We expect to resume our normal opening hours from Monday 15th June. Additional precautions will be in place to make our store 'Covid Secure'.
Our phone lines are now open Monday- Friday 9:30am-6pm and are still monitoring email.
As our founder is on the shielding list Kevin is on his own this week so he may not answer if he’s with somebody else, so please bear with him and call back later or drop us an email.
Our Coffee Shop
Unfortunately as per government guidelines our coffee shop is temporarily closed.
Yes. Our website, telephone and in store systems are all back up and running.
There are currently delays on some products. We are continually updating our website with updated delivery times.
All customers waiting for furniture which has been delayed should now have received a phone call.
Our delivery services have resumed with some changes to make them safe and contact free. One of our team will be in touch before delivery to discuss how this will affect the delivery process.
Our Click and Collect service has now resumed by appointment.
Most of our suppliers have either re-opened, or are in the process of doing so.
We will keep customers updated on existing orders by telephone and email. We are also updating our website regularly to ensure the estimated lead times are as accurate as possible.
If you have any customer service issue please contact the team, who will be happy to help.
Unfortunately most home visits remain suspended at this time and due to factory delays it may take longer than usual for us to be able to rectify any customer service issues.