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Here at Sopha, we pride ourselves on providing a diverse range of delivery options tailored to meet your specific needs. With our dedicated team of experienced professionals, we excel in navigating even the narrowest spaces to ensure your new furniture is precisely placed where you desire. Whether you prefer the convenience of order collection, delivery to the room of your choice, or require international shipping, we’ve got you covered every step of the way.
Click & Collect
Order online and then collect from our Highbridge shop.
FREE
Sofas, Beds & Furniture
As soon as your full order is in stock, we’ll call you to arrange delivery.
Delivered on our next available delivery day after coming into stock by either one of our own delivery teams or one of our approved suppliers to the room of your choice.
Distance from store
<5 miles … £0
5-100mi … £35
100-200mi … £75
200-300mi … £125
300miles + … £175
Small Accessories
As soon as your full order is in stock, we’ll dispatch your order via our approved courier.​
Accessories are usually delivered within 7 working days of coming into stock.
£3.95
(Select Small Items Only)
Value 3-4 Week Dispatch (Select Small Items Only)
This delivery option applies to select products not held in stock, requiring a minimum order value from our supplier. We consolidate multiple orders and receive them in a single shipment from the supplier. Upon receiving your complete order, we promptly dispatch it through our trusted courier service.
Accessories will take 3-4 weeks to arrive with us here at Sopha, these are then delivered within 7 working days thereafter.
£3.95
(Select Small Items Only)
Premium 3-5 Day Dispatch (Select Small Items Only)
This delivery option is available on some items which we don’t stock. Premium delivery will see your items dispatched directly from our supplier.
Accessories will be dispatched directly from our supplier within 3-5 working days and are then delivered within 7 working days thereafter.
£9.95
(Standard Delivery)
Rugs (Standard Delivery)
As soon as your full order is in stock, we’ll dispatch your order via one of our approved couriers.
Rugs are usually delivered within 7 working days of coming into stock.
£5.95
(Premium Delivery)
Rugs (Premium Delivery)
Jump the queues and you’ll receive your rug delivery directly from our supplier.
Rugs are usually dispatched within 3-5 working days.
12.95
Specialist Art Courrier
As soon as your full order is in stock, we’ll dispatch your order via a specialist art courier to avoid damage.
These fragile items are usually delivered within 7 working days of coming into stock.
£25
Returns
If you’ve purchased your item online call us on 01278 557755 within 14 days of receiving your item to arrange collection.
Our team will contact you to arrange collection or exchange. See our returns policy for details.
Distance from store
<5 miles … £35
5-100mi … £75
100-200mi … £125
200-300mi … £175
300miles + … £250
International Delivery
As soon as your full order is in stock, we’ll deliver your order to your selected international carrier.
Delivered on our next available delivery day after coming into stock by either one of our own delivery teams or one of our approved suppliers.
Price on Application
Yes – on our large item deliveries. We will call you when your furniture is ready for delivery to book a date. We then route our deliveries to ensure our drivers won’t end up driving around in circles on the day, at this point we’ll call you again to confirm a two hour time slot. Regrettably we cannot offer this service on all deliveries made by external carriers.
You will receive an automated text message as soon as your furniture is ready to be delivered and we will call you shortly afterwards. Initially we’ll offer a delivery day and then our drivers will call on the day to give you a two hour time slot to save you waiting around all day.
Wherever possible we will deliver using our own team in our own delivery van. This will however change depending on your distance from our store. Smaller items are usually better delivered by courier and we may use an external contractor if you’re the other side of the country! We will always let you know who’s going to deliver your goods before they get to you.
Once you receive your order confirmation email you can track the status of your order at: https://sopha.trackyourorder.co.uk/
Once we receive your order it will be manually checked and entered onto our system, at this point you will receive an order confirmation email. This can take up to 24 hours.
Unfortunately delivering furniture is an expensive business however Sopha are pretty competitive on delivery charges. Stores that offer free delivery actually add their delivery costs to every item, which is fine if you only order one sofa. Buy two sofas and a chair however and you’re paying for that delivery three times over!
By charging for delivery separately we can offer the best overall value for money. For any questions on delivery please call the team on 01278 557755.
Delivery prices are shown on each item and in the basket. Prices vary by product and location but usually range from free to £35.
The majority of our furniture is made to order and will take some time to be finished however if you’re purchasing an item from stock then it can usually be collected same-day. Check the product page to ensure the item you are buying has no lead-time displayed or call us on 01278 557755 for more details.
Every product sold by Sopha should have a lead-time shown on the product page as furniture made in different workshops can take different lengths of time to arrive. For small in-stock items we aim to dispatch within one day of ordering and larger items within one week.
Yes – Whenever we deliver furniture ourselves we will always set everything up in your room and take all of the packaging away. Unfortunately we are unable to offer this service for couriered deliveries.
